FAQ


I do regular backups of my computer, including my local email messages, why do I need eArchive?


I am using Google Mail, all my messages are safely stored in the cloud so I don't need eArchive, do I?


I am not an IT guy, do I need technical help to activate eArchive?


My company runs a Microsoft Exchange server on-premise, shall I install eArchive in my infrastructure?


I know a few cloud services for archiving emails, why should I go for eArchive?


Great solution guys, but I don't trust giving away sensitive data. The Cloud is risky, isn't it?





I do regular backups of my computer, including my local email messages, why do I need eArchive?

Restoring email messages from disk backups is a long and difficult process. And if your email client or your computer crash you are still missing all messages you received and sent after the last backup. eArchive does not depend on your computer at all.


I am using Google Mail, all my messages are safely stored in the cloud so I don't need eArchive, do I?

You do indeed, because you may accidentally delete a message from your mailbox. And, what if you have to switch to a new mailbox but still need you messages in the cloud?


I am not an IT guy, do I need technical help to activate eArchive?

If you can login to your mailbox, you will activate eArchive in a minute


My company runs a Microsoft Exchange server on-premise, shall I install eArchive in my infrastructure?

eArchive is only available in the Cloud, to offer increased data sefety and operations semplicity. But it is designed to be flexible, so that your mail server can be easyly configured to archive messages.


I know a few cloud services for archiving emails, why should I go for eArchive?

eArchive is different from any other cloud solution. It is not bound to a specific on-premise email server like Microsoft Exchange, it does not require any "connector" on your infrastructure (if you have one), and it works with any cloud email provider with no efforts. Moreover, you can activate it online in a few minutes, and you can use if for free.


Great solution guys, but I don't trust giving away sensitive data. The Cloud is risky, isn't it?

All your email messages are encrypted before being archived, so that in the unlikely event of a security breach they will be completely unreadable. And, anytime, you will be able to put your archive into a virtual safe so that noone but you will be able to read your messages, not even someone knowing your access credentials, not even the super super admin of our servers.

Gdes Canada Inc.